InMotion Hosting has been providing businesses with
web hosting since 2001 from their offices in Los Angeles, CA and Virginia Beach, VA. They do not outsource tech support - all support is done from their Virgina Beach office.
InMotion Hosting provides an incredible additional features list. They are a cPanel host and therefore have dozens of tools available and pre-installed with each hosting account. Through cPanel customers will have access to one-click installs for CMS, forums, blogs and shopping carts. They also offer a free premium web site builder. Email features include everything you could have asked for: forwarding, auto responders, aliasing, customizable spam filters, web mail, unlimited email accounts and Secure IMAP/POP/SMTP.
InMotion Hosting offers free domain names, support for multiple domains and large amounts of disk space and bandwidth with all of their web hosting packages. Since
InMotion Hosting is first and foremost a business web hosting provider, their plans tend to be on the more expensive side, however, their features and high quality of service balance this out nicely.
InMotion Hosting provides it's users a high-performance data center, with Dell PowerEdge and Sun Microsystems servers. Their systems are monitored 24/7 365 and employ a host of safety measures, including power backup and fire suppression methods. They also offer fault tolerant IP routing, to ensure your site stays available at all times. They tout a 99% uptime, but make no guarantee of it that we're aware of.
InMotion Hosting is primarily a business host and they are slightly more expensive than some of the other hosting companies out there. We have found that their availability of technical support along with their reliability and an industry leading 90 day money back guarantee make the price difference well worth it. Their business class plans also include a free domain name, free privacy, a very large amount of disk space and high monthly transfer allowance. InMotion has also released an easy to use website builder which includes a large variety of templates, blogging software and ecommerce options.
The customer support at InMotion Hosting is available 24/7 and has won awards for the level of service provided. The staff is experienced and knowledgeable, and accessible through email, phone or live chat. Customers seem to particularly like the live chat option, which is not necessarily available through every web hosting company at this time.